Growing up, I remember watching The Godfather and being confused about the famous refrain from Michael Corleone to his brother, Sonny: "It's not personal; it's strictly business." They were, of course, talking about killing a cop and paying off a newspaper to make it look like the cop was dishonest and mixed up in the drug racket. This, naturally, was accompanied by other similar "business" practices, like famously leaving the head of a prized racehorse in a dissenter's bed.
Apologies to all the guys out there who love The Godfather, but I didn't get it then. And I still don't get it. I have continued to hear that refrain repeated by others in the business world--It's just business--when talking about lesser evils: duping someone into paying more for a product or a piece of property than they think it is worth, or buying something for "a steal." Certainly nothing illegal about any of that. What we are made to understand by this refrain, though, is that what seems to me like taking advantage of another human being's poor circumstances or lack of education or lack of understanding is merely "business," and is an accepted and even lauded practice. We shouldn't let our emotions or our compassion stand in the way of a good business decision, no matter the cost to the other person on the other side of the table.
I have often questioned this practice to myself (and, of late, to Brian). The ethics of it don't work for me. It seems immoral, selfish, and downright mean. But this isn't a blog about morality (mostly); it's a blog about capitalism and the practices in it. I posit, however, that acting as though everything is "just business" without considering the effect to the person on the other side of the table is bad, not just because it lacks compassion, but because it IS harmful to persons other than the ones on the losing side of the deal. In other words, I posit that a compassion-less capitalism is harmful to capitalism.
As an example, take the recent subprime mortgage debacle, in which banks lent money at greater than 100% on the dollar to people who likely were never going to be able to pay it off. It was a get-rich scheme taking advantage of the real estate boom, low interest rates and, most importantly, many people who didn't understand the financial trap into which they were entering. It was lucrative for a while. But then interest rates went up, the economy went down, and now the largest lenders are having to request bail-outs, and massive foreclosures in some areas are driving real estate values into the toilet. And it hasn't only hurt the players in the deal--the mortgagor and mortgagee--it is now affecting the entire world market as fears about the United States credit situation cause massive sell-offs elsewhere.
And yet, meanwhile, CEOs in charge of the lending institutions at the heart of the problem exit with massives payoffs. (A much more reasoned and informed discussion of this can be found here:
http://www.newsweek.com/id/98099).
It seems to me that this should be an obvious corollary of the butterfly effect: A lender takes advantage of a financially naive hourly wage-earner, and across the ocean, the Chinese market collapses.
But I'm not an economist, and I'm only recently a business-owner. I'm more of a humanist, hoping that there is a place for me in capitalist societies. Hoping that, just maybe, it's not just business.
I look forward to hearing what others think.
Thanks, Brian, for raising your hand.